Is FastGig a good gig platform?

 

I have actually gotten to know about the gig work platform, Fastgig in Feb 2025. That was during Chinese New Year whereby jobs are more and have higher hourly rate.

The interface is simple and pretty straightforward. 

And the functions are ... very simple too. Filtering by time slots, date or companies.

The variety of jobs on Fastgig isn't as much as JOD (Jobs On Demand) but it's decent. Like there are some retail,, promoter, F&B and packer jobs. Occasionally, you get flyers and admin jobs.

The app promises to PAY weekly and on Friday the following week. Which means even if you work on Monday on the first week of Feb, you'll only get paid on the Friday of the 2nd week of Feb.

My experience with them is they do pay and quite timely. However, I think they still need LOTS of improvements!

1) Their GPS is NOT accurate

How does this affect your job? You may ask. It's simple, you have to be at the exact or close enough to the workplace in order to sing in to work! I have encountered an unfortunate event whereby I wasn't allowed to login despite being at the work location. I contacted CS and they didn't respond!

Lucky for me, the employer is very nice and reported the problem to Fastgig for me. 

Not surprising, they contacted me halfway into my shift and then asked me if I was there. I just sent them a screenshot of the problem and a photo of the shop. 

I think Fastgig shouldn't bet on employers being nice or what if the employer decide to be dishonest about the hours worked?

2) Shifts are hard to get

I have tried booking shifts more than 1 week before when there are still ample openings. But I was put on pending for the longest time and then finally on "Reserved" which means that I am on standby for a gig that is fully allocated. 

What the hell, I applied for it when there are ample openings and still didn't get it! Finally, I guess one of the giggers cancelled their shift and they suddenly notified me at 1-ish am that there is an opening. But 5-10 minutes later informed me again that the job was taken.

Who the hell expect someone to be checking their app or email at 1am?

3) Very last Minute allocation

I have applied for a job and it starts at 5pm. I only got the notification that I was selected at around 3pm! I don't know what to say, why is it so hard to select someone for the job?

4) Short Shifts

Well this may not be a bad thing for some people who prefers some shifts but for some, it's just not worth the travel. I have seen them posting gigs with low hourly pay (like $9-11) that are only 2-4 hours. 

It will be OK if you live nearby but some of these gigs are in those industrial areas which make it quite inconvenient. 

5) Sudden change of shift timing

There is this one job with good length and pay. It's an 8 hour shift with 1 paid break, however, after getting selected, it was changed to a 12.5 hour shift but still with 1 break only!

Have to cancel the shift because I couldn't make because I have an appointment before the shift starts. 

Overall, I am ok with Fastgig but it has become extremely hard to get a shift now and that they're not the best when it comes to providing help whenever there is problems. But they do pay on time for the 2 jobs I did with them.

Would I recommend them to a friend who wanted to join? Probably not because they seems to have some "regulars" that they prefer to engaged instead of some newcomers.